Please make sure
your phone is set to 'tone' rather than 'pulse' (almost all phones are
automatically set to 'tone') - in other words when you press a key you
hear a 'beep' rather than a click. If your phone is on pulse,
there may be a tone/pulse switch on the side or the bottom, or you may
need to press # to get it to work as tone.
Dial 12450
if your phone line is with British Telecom
or 0800 066 2266 if your phone line
is with a Cable company. This will
take you through to Telesave and you will hear a recorded message giving
you your balance. You then dial the
number you wish to call (including the full country and area code if
you're calling abroad or the full area code if you're calling within the
UK).
Please note: Do wait for the balance message to start playing even
if you don't want to listen to the whole thing - if you dial 12450 and
then the number you wish to call straight away without letting the
system connect to Telesave you'll almost certainly get 'number
unobtainable'.
When you wish to recharge
your account a recharge option is given after your balance
information. If your card details have changed please contact our
Customer Service department (e-mail support@telesave.co.uk
or call on 0800 066 4066).
