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About
PIN accounts |
Setting
up a PIN & making calls
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PIN FAQ
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Q: Can
we change our existing non-PIN account to a PIN one?
A: Of course!
Simply e-mail us at support@telesave.co.uk
and ask for your account to be changed to a PIN account. Please
let us have your phone number and your
chosen four digit PIN (if different from the security code chosen
by yourself when you originally registered). Once we have changed
your account you will be notified and other residents of your household
may register as detailed above.
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Q: We
used to use
NTL/npower '131' and have cost centres to work out
our bill, are your PIN accounts similar?
A: They're
better! They work in a similar way (each person has their own
code) but you don't get a bill, so there's nothing to work out.
Each person puts money on his or her PIN account and then spends it
making their own phone calls. It's as simple as that!
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Q: Can
I still have my mobile linked to my PIN account?
A: You
certainly can!! Please let us have your Telesave account number
(your registered phone number), the first two digits of your PIN and
your mobile number so that we may link it.
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Q: I
work from home and do work for several clients. Could I use your
PIN accounts to split my calls so that I can bill each client correctly?
A: Yes - we have many
customers who use our PIN accounts to do precisely that! Please e-mail
us and we'll help you set this up.
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Q: Will
I still be able to get mini-statements with a PIN account?
A: Sure - you can get
both instant and automated mini-statements. Just enter your phone
number and your PIN number as normal.
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