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What is Telesave Traveller?  |  How to use it  Call cost examples  
Here are some examples of calls made using Telesave Traveller:
  • If you were in Germany and wanted to make a call to the UK through your Telesave at home account; firstly you'd look on our 'Country you're calling from' list and find Germany. As you can see, if you call our freephone access number from a landline the surcharge is 5p and if you call it from a mobile or payphone the surcharge is 20p. So if you were phoning from a German landline the per minute price you'd pay for your call would be 5p + 1.5p (UK National rate call) If you were phoning from a German mobile or pay phone it would be 20p + 1.5p (UK National rate call)
  • If you were in Switzerland and wanted to make a call to Australia; you'd find our Swiss freephone number on the 'Country you're calling from' list. The surcharge for using our Swiss freephone number is 5p if you're calling from a landline, 15p if you're calling from a Swiss mobile and 15p from a payphone. So if you made a call to Australia from a Swiss landline, the cost per minute would be 5p + 3p (our rate to Australia), if you phoned from a Swiss mobile it would be 15p + 3p (our rate to Australia) per minute and if you phoned from a payphone it would be 15p + 3p (our rate to Australia).
  • If you were in the USA and wanted to make a call to Japan - as you can see, the surcharge for calling our American freephone access number is 5p whether you're calling from a landline, USA mobile or pay phone. So the per minute cost of your call would be 5p + 3p (our rate to Japan) whether you made your call from a landline, a pay phone or a mobile.
  • If you are travelling around the UK and want to use Telesave Traveller we don't charge you anything at all for calling our freephone access number from a landline or a mobile but there is an 80p surcharge to call it from a pay phone. So if you wanted to call South Africa from a UK pay phone then the cost per minute would be 80p + 3p (our rate to South Africa) but if you called it from a UK landline then there wouldn't be an extra cost, it would just be 3p (our rate to South Africa).
Please note: If you are using a mobile please check with your mobile provider to see whether they will charge you for calling an overseas freephone number - if they do then this cost is in addition to our charges as it's a charge made by your mobile company and is outside our control.

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