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FAQ
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Contact
us |
Terms
& Conditions
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Q:
I'm coming over to the UK for a few weeks; can I use Telesave
instant-Ireland whilst I'm over there?
A:
Telesave instant-Ireland can only be used from Ireland but
whilst you're over in the UK, you can use Telesave
instant to make your calls! |
Q:
Can I use Telesave instant-Ireland from a pay phone?
A:
Yes. You can use it from any phone you want - pay phone,
mobile phone, it works from any! Do please check with the
phone provider though to verify what rate they charge for our
access number/s. |
Q:
Can I use Telesave instant-Ireland to call mobile phones?
A: It
depends on where you're calling. Have a look at our rates
page, find the country you're calling and then see if it says
you can call mobiles as well as landlines. |
Q:
If I use Telesave
instant-Ireland to make International calls will they
show on my Eircom phone bill?
A: No
because Eircom bills you for your calls to our 1530 number; the onwards
international calls are made via Telesave instant-Ireland, not via
Eircom, and so they won't show on your bill. |
Q:
Will you be adding more destinations to Telesave
instant-Ireland?
A:
We certainly hope to! Keep checking our rates pages or look at our
news page for the
latest updates. Also, why don't you join the Telesave
mailing list? That way you'll be kept up to date with
any changes and additions to our service! |
Q:
I only spoke to the person I was calling once as they were out
the first time I called but your 1530 number has shown up on my
Eircom phone bill twice!
A:
That's because Eircom start charging you as soon as you are
connected to Telesave instant-Ireland (via the 1530 access number). If the number you called was engaged, or the
phone wasn't answered, Eircom will still charge you for the few
seconds you were on the line to Telesave instant-Ireland. It
shouldn't come to any more than their minimum call charge though
as you know straight away if the line's engaged and if you let a
phone ring, it doesn't ring for all that long before it's cut
off even if you don't put the phone down before then. |
Q:
Do I have to pay Telesave instant-Ireland anything to use the service?
A: No. Your calls will be charged for by your phone provider
and will be billed as per their usual billing system. You
don't need to register your phone, to pay us anything, or do to
anything special to use our service - all you do is dial our
1530 and then
just dial the number you want to call once you're through to
Telesave instant/Ireland! |
